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customer service

Cathy Kates
Cathy Kates
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A Businesses’ Customer Service Shocked Me Not Once, But Twice

I'm the kind of person that says thank you to the check out person and it peeves me when I say thank you and they don't.  It should be them thanking me for choosing their store to make my purchase, right?  We recently stumbled across a pet store in Coon Rapids that I had never heard of before, Chuck & Don's.  We were looking specifically for calming treats for our Schnauzer and thought we'd give the store a shot.  We were pleasantly surprised, not once, but twice.

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Ken Hayes
Ken Hayes
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Time To Suit Up! People Treat You Differently When You Wear A Suit

I've been fortunate enough to work at a job for most of my career that really doesn't require you to dress up that much.  Lately however I've jumped into another business endeavor that requires me to suit up every once in a while.  Surprisingly, I've noticed that people treat you differently when you wear a suit.  Some of them are very subtle, but it really starts to add up when you begin to notice.  The biggest advantage is you get better customer service.

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106589940
Peter Bernik
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This Time of Year Is When People Complain The Most

I've noticed a trend over the last several years.  There seems to be an uptick in complaints, nasty messages, and all around rudeness in February.  My thought is it's a seasonal thing, and we're all just sick of winter. 

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(Photo by Hannah Johnston/Getty Images)
(Photo by Hannah Johnston/Getty Images)
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MN Man Lives Without Power During Ongoing Dispute With Power Company, Who’s Right? [POLL]

Elmore, MN resident Jeff Balcom is in a dispute with Alliant Power in Southern Minnesota and without power after a dispute with Alliant Energy.  He noticed the power pole in his yard was leaning, so he notified the power company.  Alliant energy told him he they would fix the pole, but charge him $747.

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(Photo by Joe Raedle/Getty Images)
(Photo by Joe Raedle/Getty Images)
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Monday Rant: Common Problems With Modern Customer Service

Yesterday I had one doozie of a day.  Started out fine, but after dealing with customer service people all day, I was ready for a drink...

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(Photo By Getty Images)
(Photo By Getty Images)
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8 Things A Bad Waiter Or Waitress Does

We've all experienced bad servers at restaurants.   Sometimes I think I'm somehow destined to be stuck in the section of the worst sometimes...

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