Contact Us

Be Wary Of Phone Scam Where Caller Claims To Be Microsoft and Says Your Computer Has a Virus


The Cloquet Police Department has received several similar complaints this week from residents reporting they received calls from people claiming to be from “Microsoft” and told the residents their computers have viruses on them and they needed to fix them. The scammer then requests remote access to the victim’s computer. Once connected, the caller shows the victim [usually harmless] logs and events and tells them they are viruses and sends them a link to Western Union to pay for their services to fix the viruses.

Damage from these scams can occur in multiple ways. By taking control of the victim’s computer, the caller can:

–Transfer information from the victim’s computer, creating a possible breach in personal information and possible identify theft issues
–The scammer can inject their own viruses/malware/spyware onto the computer, creating a “zombie” computer or holding the computer “hostage” until an “unlocking fee” is paid
–damage, delete or destroy files on the computer that can affect the operability of the computer.

Microsoft reminds you that they do not make these types of calls and to treat all unsolicited phone calls with skepticism. Do not provide any personal information. (

Scammers will often times use money wires or transfers due to the difficulty or impossibility of canceling or recalling money once the transaction has been authorized and the money has been sent and it is often difficult to identify the recipients. These scam also frequently originate out of the United States, making investigations difficult.

If you receive one of these calls, you’re asked to contact your local police department, the Better Business Bureau, the Internet Crime Complaint Center or the Minnesota Attorney Generals Office.

Best of B105

Recommended for You

Best of the Web

Leave a Comment

It appears that you already have an account created within our VIP network of sites on . To keep your personal information safe, we need to verify that it's really you. To activate your account, please confirm your password. When you have confirmed your password, you will be able to log in through Facebook on both sites.

Forgot your password?

*Please note that your prizes and activities will not be shared between programs within our VIP network.

It appears that you already have an account on this site associated with . To connect your existing account just click on the account activation button below. You will maintain your existing VIP profile. After you do this, you will be able to always log in to using your original account information.

*Please note that your prizes and activities will not be shared between programs within our VIP network.

Please fill out the information below to help us provide you a better experience.

(Forgot your password?)

Not a member? Sign up here

Sign up for B105 Backstage quickly by connecting your Facebook account. It's just as secure and no password to remember!

Sign up to have exclusive B105 Backstage contests, events, coupons, presales, and much more delivered to you for FREE.