http://kkcb.com Fri, 24 May 2013 21:52:59 +0000 en-US hourly 1 http://wordpress.org/?v=3.4.2 http://kkcb.com/monday-rant-common-problems-with-modern-customer-service/ http://kkcb.com/monday-rant-common-problems-with-modern-customer-service/#comments Mon, 19 Mar 2012 16:26:33 +0000 Ken Hayes http://kkcb.com/?p=55168 Yesterday I had one doozie of a day.  Started out fine, but after dealing with customer service people all day, I was ready for a drink.  After stewing about my experiences yesterday, I put together a list of what's wrong with customer service nowadays, that you see in a lot of places

]]> http://kkcb.com/monday-rant-common-problems-with-modern-customer-service/feed/ 0 (Photo by Joe Raedle/Getty Images) http://kkcb.com/8-things-a-bad-waiter-or-waitress-does/ http://kkcb.com/8-things-a-bad-waiter-or-waitress-does/#comments Fri, 06 Jan 2012 17:23:33 +0000 Ken Hayes http://kkcb.com/?p=36733 We've all experienced bad servers at restaurants.   Sometimes I think I'm somehow destined to be stuck in the section of the worst sometimes.  I do want you to know that I am a good tipper, too

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